Privacy Policy

1. Scope and contact

Trumbull Systems LLC, based at the address below, is responsible for the business information described in this policy. Contact legal@trumbullsystems.com with a privacy question or request.

This policy covers the company website. Vidket, Blaze Humanizer and VividWriter have separate product privacy notices that explain their accounts, uploaded content, software features and payment flows. Review the relevant notice before using a product.

2. Information we handle

• Correspondence: the name, email address, message and any attachments you choose to send when contacting us. If you ask about an order, this may include the product name, order reference and purchase details you provide.
• Technical information: our hosting provider may handle your IP address, browser and device information, requested page, request time and security-related logs to deliver and protect the website.
• Theme preference: this site saves your light or dark mode selection in local storage in your browser.

The contact form prepares a draft in your own email application. This website does not send that draft to a server or save it in a contact database. We receive its contents only if you send the email.

3. Why we use information

We use correspondence to answer questions, assist customers, discuss business partnerships, maintain relevant business records and address complaints or legal obligations. Technical information supports website delivery, troubleshooting and security. The saved theme preference makes the site display in your chosen mode.

Where applicable data protection law requires a legal basis, processing may be necessary to respond to a request before entering a contract, perform a contract, comply with law, or pursue legitimate interests in communicating with customers and running a secure business. Where consent is required for an activity, it must be obtained before that activity takes place.

4. Cookies, local storage and tracking

The website code does not set advertising cookies or load analytics, advertising pixels, embedded videos or remote fonts. Images and styles are served with the site. The key trumbull-theme in local storage records only your selected display mode and stays in that browser until cleared.

You can remove the saved preference using your browser’s site-data settings. Without it, the site uses your system theme. The hosting platform may separately use technical cookies or authentication storage to deliver the site or control access. Platform sign-in, if requested, is handled by the hosting provider.

5. Sharing and service providers

Information may be handled by providers that host the website, deliver email or support business administration, to the extent needed for those services. We may disclose information to meet a legal obligation, respond to a lawful request, protect rights or security, or handle a business transfer subject to applicable protections.

This company website does not sell personal information or share it for cross-context behavioral advertising. Visiting a linked product, payment service or other website is subject to that service’s own privacy notice.

6. Retention and security

We retain correspondence and business records for as long as needed for the purpose of the communication, an ongoing business relationship, applicable recordkeeping duties or resolution of disputes. Retention depends on the type of record and applicable obligations. The browser theme preference remains until you clear it.

The website uses HTTPS. No internet transmission or storage method is completely secure. Do not email passwords, complete card details or other sensitive information that is not needed to address your request.

7. International visitors and privacy rights

We are based in the United States and welcome inquiries from other countries. Your correspondence may be processed in the United States or other countries where our service providers operate. Applicable data protection requirements govern any necessary safeguards.

Depending on where you live and the law that applies, you may have rights to access, correct, delete or receive a copy of your information, restrict or object to certain processing, or withdraw consent where processing depends on it. You may also be able to complain to a data protection authority.

Send requests to legal@trumbullsystems.com. We may need information to verify your identity and locate the relevant records. Some information may need to be retained for legal or other permitted reasons. We will explain any applicable limits when responding.

8. Children

This company website is intended for business customers, developers and adult creators. It is not directed to children under 13. If you believe a child has sent us personal information, contact legal@trumbullsystems.com so we can investigate and take appropriate action.

9. Updates

The date on this page identifies the latest revision. We will update this notice when website features or relevant practices change and provide any additional notice required by law.